Table of Contents:

  1. Privacy shield notice
  2. Introduction
  3. Scope of privacy policy
  4. Definitions
  5. Changes to our privacy policy
  6. Information you provide to us
  7. Information we collect from your use of iot systems inc. services
  8. Information we collect from other sources
  9. How we use information we collect
  10. Information sharing and disclosure
  11. Information we do not share
  12. Data storage, transfer and security
  13. Your choices
  14. Accessing and updating your information
  15. Our policy towards children
  16. Iinternational users; privacy shield related complaints
  17. Contact us

1. PRIVACY SHIELD NOTICE

IoT Systems Inc. complies with the EU-U.S. Privacy Shield Framework and the Privacy Shield Principles regarding the collection, use, and retention of personal information transferred from the European Union to the U.S.

IoT Systems Inc. will ensure that the Privacy Shield principles apply to all personal data that is subject to this Privacy Policy and is received from the European Union, the European Economic Area, and Switzerland. IoT Systems Inc. is also committed to the U.S.-Swiss Safe Harbor Framework and the principles thereunder.

Under the Privacy Shield Framework, IoT Systems Inc. is responsible for the processing of personal data it receives from the EU and then transfers to a third party acting as an agent on its behalf. We remain liable in accordance with the Privacy Shield Principles if third-party agents that we engage to process such personal data on our behalf do so in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage. IoT Systems Inc. will share your personal information with third parties (i.e., vendors whose services IoT Systems Inc. uses to deliver, maintain, or operate our services or business, including to market our services to you). If you wish to limit or restrict the use or sharing/disclosure of your personal information, you can email us at sara.panitz@iotsyst.com.

To learn more about the Privacy Shield Program, and to view IoT Systems Inc.’s certification, please visit www.privacyshield.gov.

As further explained in section 16, we encourage you to contact us should you have a Privacy Shield-related (or general privacy-related) complaint. For any complaints that cannot be resolved with IoT Systems Inc. directly, IoT Systems Inc. has chosen to cooperate with EU data protection authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles). If you are an EU resident and have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website, if you are an EU resident, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. IoT Systems Inc. is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

2. INTRODUCTION

This Privacy Policy explains what information IoT Systems Inc. and its related entities (“IoT Systems Inc.”) collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

3. SCOPE OF PRIVACY POLICY

3.1 This Privacy Policy applies to the information that we obtain through your use of “IoT Systems Inc. Services” via a “Device” or when you otherwise interact with IoT Systems Inc.

“IoT Systems Inc. Services” include our:

  • Websites
  • SaaS Products
  • Downloadable Products

But does not include:

  • IoT Systems Inc. products or services for which a separate privacy policy is provided.
  • Third Party Products. These are third party products or services that you may choose to integrate with IoT Systems Inc. product or services, such as third party Add-Ons. You should always review the policies of third party products and services to make sure you are comfortable with the ways in which they collect and use your information.

3.2 A “Device” is any computer used to access the IoT Systems Inc. Services, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

3.3 Unless otherwise stated, our SaaS Products and our Downloadable Products are treated the same for the purposes of this document.

3.4 By registering for or using IoT Systems Inc. Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

4. DEFINITIONS

4.1 Add-On: any amount of code, resources and configuration files that can be used with an IoT Systems Inc. product to add new functionality or to change the behavior of that product’s existing features.

4.2 Content: any information or data that you upload, submit, post, create, transmit, store or display in an IoT Systems Inc. Service.

4.3 Downloadable Products: IoT Systems Inc.’s downloadable software products and mobile applications, including Add-Ons created by IoT Systems Inc., that are installed by customers on an infrastructure of their choice. Downloadable Products do not include Add-Ons created by third parties, even when they are accessed through the IoT Systems Inc. website.

4.4 Information: All the different forms of data, content, and information collected by us as described in this Privacy Policy.

4.5 Personal Information: Information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, or phone number. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.

4.6 SaaS Products: IoT Systems Inc.’s “Cloud” hosted solutions, as well as other IoT Systems Inc. hosted solutions that display a link to this Privacy Policy. For the avoidance of doubt, if an IoT Systems Inc. hosted solution displays a link to a different privacy policy, then that other privacy policy shall apply.

4.7 Websites: IoT Systems Inc.’s websites, including but not limited to iotsyst.com and any related websites, sub-domains and pages.

5. CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the “Effective Starting” date at the top of this Privacy Policy. If we make any material changes, we will provide you with additional notice (such as by adding a notice on the IoT Systems Inc. Services homepages, login screens, or by sending you an email notification). We encourage you to review our Privacy Policy whenever you use IoT Systems Inc. Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this Privacy Policy, you will need to stop using IoT Systems Inc. Services and deactivate your account(s), as outlined below.

6. INFORMATION YOU PROVIDE TO US

We collect the following information:

6.1 Account and Profile Information: We collect information about you and your company as you register for an account, create or modify your profile, make purchases through, use, access, or interact with the IoT Systems Inc. Services (including but not limited to when you upload, download, collaborate on or share Content). Information we collect includes

  • Contact information such as name, email address, mailing address, and phone number
  • Billing information such as credit card details and billing address
  • Profile information such as a username, profile photo, and job title
  • Preferences information such as notification and marketing preferences

You may provide this information directly when you enter it in IoT Systems Inc. Services.

In some cases another user (such as a system administrator) may create an account on your behalf and may provide your information, including Personal Information (most commonly when your company requests that you use our products). We collect Information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

6.2 Content: We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our SaaS Products or Websites. Such Content includes any Personal Information or other sensitive information that you choose to include (“incidentally-collected Personal Information”).

6.3 Other submissions: We collect other data that you submit to our Websites or as you participate in any interactive features of the IoT Systems Inc. Services, participate in a survey, contest, promotion, sweepstakes, activity or event, apply for a job, request customer support, communicate with us via third party social media sites or otherwise communicate with us. For example, information regarding a problem you are experiencing with an IoT Systems Inc. product could be submitted to our Support Services or posted in our public forums.

7. INFORMATION WE COLLECT FROM YOUR USE OF IOT SYSTEMS INC. SERVICES

7.1 Web Logs: As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and SaaS Products. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. In the case of our SaaS Product, the URLs you accessed (and therefore included in our log files) include usernames as well as elements of Content (such as IoT Systems Inc. project names, project keys, status names, and page titles and space names) as necessary for the SaaS Product to perform the requested operations. Occasionally, we connect Personal Information to information gathered in our log files as necessary to improve IoT Systems Inc. Services for individual customers. In such a case, we would treat the combined Information in accordance with this privacy policy.

7.2 Analytics Information from Website and SaaS Products: We collect analytics information when you use our Websites and SaaS Products to help us improve our products and services. In the SaaS Products, this analytics information consists of the feature and function of the IoT Systems Inc. Service being used, the associated license identifier (SEN) and domain name, the username and IP address of the individual who is using the feature or function (which will include Personal Information if the Personal Information was incorporated into the username), the sizes and original filenames of attachments, and additional information required to detail the operation of the function and which parts of the IoT Systems Inc. Services are being affected. For example:

  • In SenseQ, analytics information that we collect when a user creates a project includes the system-generated numeric identifier of the project, the project key input by the user, the name of the template used (if any), and the name of the project. Similarly, analytics information that we collect when an issue is edited includes the system-assigned numeric issue id, the issue key (which consists of the project key and a system-generated sequence number), whether the edit is made by a user or automatically generated by the system, and whether email notifications are to be sent.

As shown in the example above, the analytics information we collect includes elements of Content related to the function the user is performing. As such, the analytics information we collect may include Personal Information or sensitive business information that the user has included in Content that the user chose to upload, submit, post, create, transmit, store or display in an IoT Systems Inc. Service.

As of the date this policy went into effect, we use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google’s Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

7.3 Analytics Information Derived from Content. Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. “Usage Data” is aggregated data about a group or category of services, features or users that does not contain Personal Information. For example, we may query Content to determine the most common types of workflows that users use (e.g. what percentage of all instances use MQTT protocol?) by searching for the most common workflow names, or we may query Content to determine the most popular job titles for SenseQ users in order to better understand the composition of our user base.

Though we may happen upon sensitive or Personal Information as we compile Usage Data from Content across user instances, this is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the Content of any particular customer.

7.4 Cookies and Other Tracking Technologies: IoT Systems Inc. uses various technologies to collect information, such as cookies. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize IoT Systems Inc. Services and your experience; to allow you to access and use the Websites or SaaS Products without re-entering your username or password; and to count visits and understand which areas and features of the Websites and SaaS Products are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Websites or SaaS Products.

IoT Systems Inc. and our third party partners also use javascript, e-tags, “flash cookies”, and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Many browsers include their own management tools for removing HTML5 local storage objects. To manage “flash cookies” please click here.

You may be able to opt out of receiving personalized advertisements as described below under “Your Choices.”

8. INFORMATION WE COLLECT FROM OTHER SOURCES

Information from third party services: We also obtain information from third parties and combine that with Information we collect through IoT Systems Inc. Services. For example, we may have access to certain information from a third party social media or authentication service if you log into IoT Systems Inc. Services through the service or otherwise provide us with access to Information from the service. Any access that we may have to such Information from a third party social or authentication service is in accordance with the authorization procedures determined by that service. By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other information that the third party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on these third party services to understand and change the information sent to us through these services.

9. HOW WE USE INFORMATION WE COLLECT

9.1 General Uses: We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:

  • Provide, operate, maintain, improve, and promote IoT Systems Inc. Services;
  • Enable you to access and use IoT Systems Inc. Services, including uploading, downloading, collaborating on and sharing Content;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and support and administrative messages;
  • Send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests, events and sending updates about your team and chat rooms; and providing other news or information about us and our select partners. You have the ability to opt out of receiving any of these communications as described below under “Your Choices”;
  • Process and deliver contest or sweepstakes entries and rewards;
  • Monitor and analyze trends, usage, and activities in connection with IoT Systems Inc. Services and for marketing or advertising purposes;
  • Investigate and prevent fraudulent transactions, unauthorized access to IoT Systems Inc. Services, and other illegal activities;
  • Personalize IoT Systems Inc. Services, including by providing content, features, or advertisements that match your interests and preferences;
  • Enable you to communicate, collaborate, and share Content with users you designate; and
  • For other purposes about which we obtain your consent.

9.2 Notwithstanding the foregoing, we will not use Personal Information appearing in our Analytics Logs or Web Logs for any purpose. The use of Information collected through our IoT Systems Inc. Services shall be limited to the purposes disclosed in this policy.

9.3 Compiling aggregate analytics information: Because our SaaS Products are some of the most configurable in the market, we make extensive use of analytics information (including log and configuration data) to understand how our products are being configured and used, how they can be improved for the benefit of all of our users, and to develop new products and services. As such we generate Usage Data (as defined above) from the web logs and analytics logs described above, including the Content elements captured in such logs, as well as from the Content stored in the Websites and SaaS Products.

10. INFORMATION SHARING AND DISCLOSURE

We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.

10.1 Your Use: When you use IoT Systems Inc. Services, Content you provide will be displayed back to you. Certain features of IoT Systems Inc. Services allow you or your administrator to make some of your Content public, in which case it will become readily accessible to anyone. We urge you to consider the sensitivity of any data you input into IoT Systems Inc. Services.

10.2 Collaboration: As a natural result of using IoT Systems Inc. Services, you may create Content and grant permission to other IoT Systems Inc. users to access it for the purposes of collaboration. Some of the collaboration features of IoT Systems Inc. Services display your profile information, including Personal Information included in your profile, to users with whom you have shared your Content. Where this information is sensitive, we urge you to use the various security and privacy features of the IoT Systems Inc. Services to limit those who can access such information. Your sharing settings may make any Information, including some Personal Information, that you submit to the IoT Systems Inc. Services visible to the public, unless submitted to a restricted area.

10.3 Access by your system administrator: You should be aware that the administrator of your instance of IoT Systems Inc. Services may be able to:

  • access information in and about your IoT Systems Inc. Services account;
  • access communications history, including file attachments, for your IoT Systems Inc. Services account;
  • disclose, restrict, or access information that you have provided or that is made available to you when using your IoT Systems Inc. Services account, including your Content; and
  • control how your IoT Systems Inc. Services account may be accessed or deleted.
  • s

10.4 Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. Some of our pages utilize white-labeling techniques to serve content from our service providers while providing the look and feel of our site. Please be aware that you are providing your Information to these third parties acting on behalf of IoT Systems Inc.

10.5 Third Party Add-Ons: You may choose to make use of third party Add-Ons in conjunction with IoT Systems Inc. Services. Third party Add-Ons are software written by third parties to which you grant access privileges to your Content (which may include your Personal Information). When access is granted, your Content is shared with the third party. Third party Add-On policies and procedures are not controlled by IoT Systems Inc. even though the third party Add-On may be available through IoT Systems Inc. Services. Third parties who have been granted access to your Content through Add-Ons could use this data to contact you and market services to you, and could share your data with other third parties. This Privacy Policy does not cover the collection or use of your data by third party Add-Ons, and we urge you to consider the privacy policies governing third party Add-Ons. If you object to your Personal Information being shared with these third parties, please uninstall the Add-On (in the event installed from the IoT Systems Inc. Marketplace) or terminate your agreement with the third party Add-On provider (in the event you have purchased a direct integration).

10.6 Links to Third Party Sites: The IoT Systems Inc. Services may include links to other websites whose privacy practices may differ from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

10.7 Social Media Widgets: The IoT Systems Inc. Services may contain social media features, such as the Twitter “tweet” button. These features may collect your IP address, which page you are visiting on the IoT Systems Inc. Services, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our IoT Systems Inc. Services. Your interactions with these features are governed by the privacy policy of the company providing it.

10.8 Testimonials: We may display personal testimonials of satisfied customers on the IoT Systems Inc. Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.

10.9 Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of IoT Systems Inc.’s products and services, (d) to protect IoT Systems Inc., our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

10.10 Business Transfers: We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the IoT Systems Inc. Services of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

10.11 Aggregated or Anonymized Data: We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.

10.12 With Your Consent. We will share your Personal Information with third parties when we have your consent to do so.

11. INFORMATION WE DO NOT SHARE

We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.

12. DATA STORAGE, TRANSFER AND SECURITY

12.1 IoT Systems Inc. hosts data with hosting service providers in numerous countries including the United States, Brazil, and Germany. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Websites or SaaS Products are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

12.2 Where data is transferred over the Internet as part of a Website or SaaS Product, the data is encrypted using industry standard SSL (HTTPS).

13. YOUR CHOICES

13.1 You may opt out of receiving promotional communications from IoT Systems Inc. by using the unsubscribe link within each email or emailing us to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding IoT Systems Inc.’s Services. You can opt-out of some notification messages in your account settings.

13.2 You may be able to opt out of receiving personalized advertisements from companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info and http://www.networkadvertising.org/choices/.

14. ACCESSING AND UPDATING YOUR INFORMATION

14.1 You may often correct, update, amend, or remove your Personal Information in your account settings or by directing your query to your account administrator. You may also contact Support Services, or contact us by postal mail using the address listed below. We will respond to your request for access within 30 days.

14.2 You can often remove Content using editing tools associated with that Content. In some cases, you may need to contact your administrator to request they remove the Content. You can contact us to request removal of Personal Information by emailing sara.panitz@iotsyst.com.

14.3 You or your administrator may be able to deactivate your IoT Systems Inc. Services account. If you can deactivate your own account, you can most often do so in your account settings. Otherwise, please contact your administrator. To deactivate an organization account, please contact Support Services. To deactivate an account made for you without authorization, please contact us at the contact information below.

14.4 We will retain your account information for as long as your account is active, or as reasonably useful for commercial purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your account is managed by an administrator, that account administrator may have control with regards to how your account information is retained and deleted.

15. OUR POLICY TOWARDS CHILDREN

IoT Systems Inc. Services are not directed to individuals under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our Support Services.

16. INTERNATIONAL USERS; PRIVACY SHIELD RELATED COMPLAINTS

16.1 If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to Germany and the United States to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.

16.2 We encourage you to contact us if you have any question or concerns about this Policy using the contact information below. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. IoT Systems Inc. has also chosen to cooperate with EU data protection authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles).

16.3 Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. IoT Systems Inc. is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

CONTACT US

IoT Systems Inc.

ATTN: Privacy Officer

c/o IoT Systems Inc., Inc.

One Broadway 14th Floor

Cambridge, MA 02142

E-Mail: sara.panitz@iotsyst.com

Why choose AWS and IoT Systems Inc. for IoT deployments?

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EASY TO DEPLOY AND MANAGE

  • Get started quickly without complex backend infrastructure
  • Use MQTT, HTTP 1.1, and WebSockets, and proprietary/ legacy protocols
  • Move quickly from ideation to production

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SECURE

  • Use mutual authentication to ensure that AWS IoT and your devices can confirm each other's identities
  • Encrypt all data with TLS 1.2, which is available in a variety of programming languages and operating systems
  • AWS Greengrass authenticates and encrypts device data. Data is never exchanged between devices and the cloud without proven identity

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SCALABLE

  • Start with minimal upfront investment and easily add new devices as you go
  • Increase throughput as needed to operate with low latency
  • Reliably scale to billions of devices and trillions of messages

If you are ready to start your IoT journey, AWS and IoT Systems Inc. can help you get started

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CLOUD DOMAIN EXPERTISE

IoT Systems has the granular AWS knowledge and skills required to quickly take full advantage of the latest evolving AWS cloud technologies.

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AWS MANAGEMENT CONSOLE

A web-based interface for accessing and managing all your AWS IoT resources.

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AWS SOFTWARE DEVELOPMENT KITS (SDKS)

Kits that take the complexity out of coding custom IoT applications with APIs for AWS services.

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AWS STARTER KITS FOR IOT

Physical kits from AWS that are designed to help accelerate development on IoT devices using AWS IoT services.

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AWS IOT BUTTON

Helps developers get started with AWS IoT and learn about the features of the platform without the need to write device-specific code.

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AWS DEVICE SDKS FOR IOT

Makes it easier to securely connect your devices to AWS using the AWS IoT Device Gateway and Device Shadows.

End-to-end Industrial IoT solution reduces operational cost and complexity

The IoT Systems SenseQ engine ingests equipment and sensor data, organizes it in an inventory service, and visualizes data analytics in simple to use dashboards. Our serverless event-driven architecture scales easily as you add more equipment or sensors. New devices are auto-provisioned with secure certificate-based data encryption from device to cloud. All solutions leverage Open Source and are Open Standards compliant.

IoT Systems Inc. Resources & Info URLs:

Additional Resources & Info:

AWS re:Invent 2017
Meet the IoT Systems team and see the only IoT enabled automation solution at re:Invent 2017. IoT Systems delivers end to end integration of connected industrial systems. We look forward to meeting you in Las Vegas and learning about the IoT projects your team is working on.
Nov 27, 2017
Las Vegas, Nevada

AWS Advanced Technology Partner

IoT Systems is an Industrial IoT Company focused on integrating the power of Cloud Connected Industrial Systems with the latest automation technologies.

IoT Systems at re:Invent in the AWS Developers Lounge

Visit us at the Sands Expo at The Venetian for a demo or request a one-on-one meeting with a IoT Systems expert and discover how can help your team manage and deploy an Industrial IoT solution.

IoT Systems presentations at re:Invent 2017

Speaker: Soren Peter Nielsen – Chief Software Architect

Automating the provisioning of Greengrass devices

How we have automated the provisioning of Greengrass devices and our data semantics model

  • Managing configurations with the IoT Systems Inventory Service through the DeviceShadow
  • Managing data semantics via the SensorThings API
  • Provisioning
    • SensorThings template
    • Generation of AWS Thing & credentials
    • Creation of configuration
    • Creation of required routes & polices
    • Storing all binaries in S3 buckets
    • Creating script with pre-signed URLs to execute on device to fetch and install binaries

Wednesday Nov 29
12:45 PM
Developers Lounge Mini Theater

Architectural Review: Deploying Greengrass to support an Industrial Automation Solution

  • Examples of the data exhaust from an Automation solution
  • How the IoT Systems SenseQ Field Gateway filters data on Field Gateway level
  • Example of Aggregating at Greengrass Core level and a Local application
  • Example of how SenseQ can use the data passed to the Cloud for analytics

Thursday Nov 30
2:30 PM
Developers Lounge Mini Theater

Check Our Solutions

SenseQ enables the hidden potential of your connected industrial equipment through a powerful Web dashboard you can access anytime, anywhere, on any device.

In-Circuit Testing “Smart Automation”

Using a customized user-friendly “SMART” robot, In-Circuit Testing is automated with supervisory control of test instruments, “SMART” test fixtures & “SMART” circuit board (PCB) feeder. Rapid product changeover is coupled with unlimited scalability to provide a complete solution. A robust operator interface with remote access is provided for an intuitive user experience which is further enhanced by cloud connected automation with SenseQ. High throughput with an outstanding ROI.

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"As our company scaled to meet the demands of larger distributed customers we knew that integrating the information collected by smart sensors was going to be very time consuming and expensive. We had to look for a cost-effective solution fast.”

Kevin Stoddard ©

Challenge

InControl Engineering is an innovative solutions company specializing in the design and integration of smart sensors for manufacturing in numerous industries.

In 2016, Kevin Stoddard, a managing partner, had a problem.

InControl’s customers required sensors on equipment distributed across multiple manufacturing sites globally.

To accomplish this, InControl needed a cost-effective solution fast.

They also needed this solution to be intuitive for the equipment owners, highly secure, and broadly capable of delivering custom analytics to clients around the world.

Solution

Figure 1: SenseQ - How It Works.

To address the customer’s needs, IoT Systems created a serverless infrastructure and dashboard to remotely monitor vacuum pumps on-site at a semiconductor customer and deliver that valuable data and alerts to the equipment owners.

Our SenseQ gateway and SenseQ cloud infrastructure were integrated with InControl’s Smart Sensors to securely and reliably transfer data from behind an enterprise firewall to the cloud via Amazon Web Services (see Figure 1).

Additionally, SenseQ provides quick, secure device provisioning, and scales easily for new equipment.

The solution also includes dynamic thresholds for sensor and alarm types, defined by the SenseQ Engine, to differentiate routine warnings from critical failures.

Finally, to meet changing customer needs, we built a configurable dashboard template with visualized equipment data.

Equipment owners and operators can use the dashboard from their smartphone, tablet, or PC and receive alarms via in-dashboard notifications, email, or SMS.

The Results

By delivering unprecedented access to actionable insights, IoT Systems has improved situational awareness of predictive maintenance requirements for InControl and their clients, and has lowered costs for all parties.

IoT Systems’ products securely and reliably transmit data between equipment, sensors, and the equipment owners’ smartphone to limit unplanned downtime.

With IoT Systems’ infrastructure to support them, our clients can be more efficient and innovative than ever before.

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White Paper

SenseQ Security Overview

IoT Systems builds custom Industrial IoT solutions, while providing the security measures and compliance certifications organizations require. With a multi-layered approach that combines a robust back-end infrastructure with a customizable set of policies, we provide businesses a powerful solution that can be tailored to their unique needs.

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SenseQ Edge

  • SenseQ Edge was developed to serve firms that need their equipment data to stay on premises for security reasons, the fastest responses possible to equipment issues, or IIoT services that function with intermittent or no Internet connectivity.
  • SenseQ Edge was developed with SensorThings API to ensure the greatest possible versatility in developing equipment monitoring solutions.
  • SenseQ Edge runs on AWS Greengrass, Amazon Web Services’ industry-leading edge compute platform.
  • SenseQ Edge can connect automatically to the AWS Cloud when internet connectivity is available, allowing our clients to perform resource-intensive tasks including big data analytics.

AWS Greengrass

What is AWS Greengrass?

AWS Greengrass is an edge processing service created by Amazon Web Services (AWS) which enables IoT device management independent of a remote cloud. While typical AWS-based IoT device management happens in the AWS cloud, some firms have additional considerations that require some or all device management to be outside the cloud. AWS Greengrass allows local servers to run AWS Lambda, the AWS cloud’s “serverless” compute service, and thus manage IoT devices with at least 128 MB of memory and a 1+ GHz x86 or ARM CPU as if those servers were the AWS cloud.

Why does IoT Systems use AWS Greengrass?

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Reliability

For many firms, IoT device management must never be interrupted. IoT Systems’ solutions for those firms can include typical AWS-based management with AWS Greengrass-powered servers as backups, meaning that in the unlikely event of an AWS service outage, business can continue without skipping a beat.

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Speed

When firms need to capture and use big data in real time, some processes need local management. IoT Systems’ AWS Greengrass-based solutions allows local network connections between IoT device owners and their devices. This ensures device owners will always have the fastest possible access to their valuable, actionable data.

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Data Protection

Often, firms’ IoT devices transmit sensitive data that, due to professional, ethical, or legal factors, cannot be stored off-site. By using AWS Greengrass to enable local storage, IoT Systems’ solutions enable these firms to maintain and grow their operations in Industry 4.0 activities.

SensorThings API

A broad overview of what SensorThings is, how it works, and why IoT Systems, Inc. uses it.

What is SensorThings?

SensorThings is an application programming interface (API) developed in 2015 by the Open Geospatial Consortium (OGC) to manage sensors and actuators in the Internet of Things (IoT).

The OGC, founded in 1994, is a non-profit that formulates open standards and best practices for geospatial data, data sharing, geographic information system (GIS) data processing, and IoT devices.

In 2005, with new developments in sensor technology and wireless Internet connectivity making it possible to place more sensors in more remote locations than ever before, the OGC developed Sensor Web Enablement (SWE) standards to enable sensor and Web-based application interoperability. The SensorThings API is the OGC’s latest expansion of SWE standards in sensor and actuator management.

In order to manage sensors and actuators, the SensorThings API needs a server implementation for use with Web services (e.g. Amazon Web Services) and with on-premises server hardware.

The Fraunhofer Institute, an applied science research organization founded in 1949 in Germany, has built an open source server implementation of SensorThings to scale their work for the Industrial Internet of Things (IIoT), and has released that implementation for public use. The Fraunhofer IOSB SensorThingsServer is licensed under the GNU Lesser General Public License 3.0.

Supporting and implementing SensorThings allows IoT Systems, Inc.’s partners to monitor, control, and scale devices with unprecedented ease.

How does SensorThings work?

The SensorThings API is a two-part system (see Figure 1):

I. Sensing: This retrieves and manages time-series data (periodical) and state data (event-specific) from sensors, sending them to the cloud in lightweight MQTT payloads.

II. Tasking: This allows logic engines and dashboards to maintain remote control of devices.

Figure 1: How Sensors, Actuators, and Applications Interact in the SensorThings API.

Why does IoT Systems, Inc. use the SensorThings API?

  • SensorThings allows for scalability without investing unnecessarily in the development and hardware needed to create individualized solutions for every sensor and actuator.
  • SensorThings can manage IIoT devices in the AWS cloud or by edge computing (processing data at local servers powered by AWS Greengrass), allowing partners to customize their IIoT management strategy.
  • SensorThings is the culmination of the OGC’s 23 years of experience formulating open standards and best practices for the remote collection and use of data, as well as the API of choice for one of the most respected applied research science organizations in the world’s expansion into the Internet of Things. As such, we believe it is the most robust API for ourselves and our partners in Industry 4.0.
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